Lehigh County CPS In Crisis Services at Peerstar (Allentown)

Employer Name:



17 S 7th St. Allentown, PA 18101


Lehigh County CPS In Crisis Services


20 Hours per week, nights and weekend availability preferred

Position Description:


The Certified Peer Specialist is responsible for providing individual advocacy and support to peers and / or their family members while they are in are or following a crisis. The peer specialist provides suggestions and opportunities for individuals to engage in their recovery process, by connecting to services and support networks, and increasing awareness of community resources. The peer specialist serves as a role model for recovery as someone who is a self-identified former or current consumer of mental health, serious emotional disturbance or co-occurring services who can relate to others through their own recovery process.


  • Assist individuals in setting short term personal recovery-oriented goals based on the current situation.
  • Act as a peer support system to peers during or after crisis services
  • Act as a peer support system to peers who are referred to Acute Partial Hospital, IOP or inpatient hospitalization in response to a crisis contact. Supporting the peer during the initial intake process and waiting time
  • Provide family members with information on support resources available through groups and organizations in their respective counties.
  • Assist, when appropriate, family members and others to understand possible warning signs and triggers, appropriate supportive responses, wellness measures, and the overall recovery process.
  • Provide outreach and follow up to peers post crisis intervention (within 24 hours) serving as bridge to other mental health services including but not limited to peer support services.
  • Offer to schedule in home or phone visit(s) to complete a crisis plan, discuss follow up referrals/services, support engagement to other services.
  • Support individuals in identifying their areas of need for treatment services and to communicate these needs to provider staff.
  • Assist individuals in identifying barriers to their recovery, and develop strategies to overcome them.
  • Provide education and advocacy within the community that promotes awareness of mental health and co-occurring disorders, and reduces barriers such as stigma and misconceptions.
  • When appropriate, actively participate in team meetings, discharge planning meetings and other interventions involving individuals they work with to provide support and advocacy.
  • Work with peers and staff to identify community supports and help individuals understand how to utilize these resources in the recovery.
  • Assist individuals in developing and utilizing natural supports and resources in the community (e.g., support groups, making friends, spiritual support, etc.)
  • Encourage and support individuals in making and keeping scheduled appointments in the community.
  • Conduct phone support upon referral from Crisis Services
  • Conduct outreach / education at the Recovery Centers, Club House, Drop in Centers or other similar locations
  • Attend meetings as determined by the county/crisis
  • Be available to other county offices to provide education/support as needed

Job Requirements:

  • High school diploma or general equivalency degree; AND
  • Within the last three (3) years, has maintained at least 12 months of successful full or part-time paid or volunteer work experience or obtained at least 24 credit hours of post-secondary education; AND
  • Has completed a peer specialist certification training curriculum approved by the state of Pennsylvania and obtains PCB certification within 6 months of hire
  • Has completed the Certified Peer Specialist in Crisis Services training
  • Is a self-identified current or former consumer of mental health or co-occurring services who can relate to others who are now using those services


  • Criminal Epatch, FBI, Child Abuse, Verify Comply


  • Have demonstrated proficiency in reading and writing
  • Possess strong communication skills
  • Have personal experience and knowledge of recovery
  • Ability to work independently and as a member of a team
  • Ability to establish trusting relationships with their peers
  • Maintain confidentiality

Instructions on how to apply:

To apply for this opportunity, please e-mail resume and contact Peerstar Regional Director, Ronald Nase.


Upon review of qualifications, interview may be set up with Ronald and Lisa Cozzi, Director of Lehigh County Crisis Intervention.