Certified Peer Support at WellSpan Health (Lebanon, PA)
Employer Name:
WellSpan Health
Location:
Lebanon, PA
Position:
Certified Peer Support
Hours:
40 hrs/week, Monday-Friday 4pm-12am
Position Description:
Full-time, Evenings
4pm-12am, Monday-Friday
80 hrs/2 weeks
General Summary
Contributes in a peer support capacity to facilitate recovery and enhance wellness by sharing his/her personal/practical experience and first-hand knowledge to the team and clients. Provides expertise about the recovery process, symptom management, and the persistence required by patients to have a satisfying life. Serves as a role model for recovery for both staff and peers and partners with peers in developing recovery tools and building support networks.
Responsibilities for Internal Candidates
Duties and Responsibilities
Essential Functions:
- Draws on common experiences as a peer to provide guidance and encouragement to patients to take responsibility and actively participate in their own recovery.
- Assists designated peers with rehabilitation social support, advocacy, educational and vocational mentoring, and self-maintenance.
- Provides side-by-side support and coaching to help patients socialize, such as going with a patient to the grocery store, movies, library, etc. during program hours of operation which may require use of staff’s personal vehicle.
- Supports patient participation in community self-help groups.
- Coaches or teaches basic individual living skills, such as food preparation, meal planning, laundry, bill payment and personal hygiene.
- Provides education about symptoms of mental illness to assist patients in understanding their mental illness and identifying relapse symptoms.
- Works with patients in supporting their individual choice and preference regarding medications, under the direction of the physician and nursing staff.
- Promotes participation in Wellness Recovery Action Plan (WRAP) and Psychiatric Advance Directives (PAD) planning among peers.
- Partners with peers to create, review and attain goals on the Individual Recovery Plan.
- Completes necessary documentation for each peer encounter (i.e. service activity, contact sheets, etc.) within 48 hours of encounter.
- Completes monthly log of services provided.
- Acquires knowledge or resources in assigned county/counites while maintaining an excellent working relationship with all providers.
- Acts as a liaison with other community agencies/groups, funding sources and businesses that relate to the services provided to peers.
Participates in the on-call system according to WellSpan Philhaven ACT policy.
Common Expectations:
- Attends all meetings with supervisor, staff, and clients as well as trainings and in-services.
- Reinforces hope and the potential for recovery to peers and others.
- Encourages and provides support for peers to advocate for themselves.
- Models coping techniques and self-help strategies.
- Completes yearly annual safety education modules in compliance with WellSpan Philhaven policy.
- Performs and participates in outcome measurement, performance improvement and customer satisfaction studies designed to measure and improve the quality of services delivered.
- Contributes to a safe work environment through knowledge and practice of safe behavioral management practices, fire safety, physical plant safety, safe emergency practices, and universal precautions for bodily fluids
- Provides after hours telephone support to enrolled peers as assigned (Pager rotated among staff on a monthly basis).
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Job Requirements:
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- Experience in navigating/personal knowledge and experience in the mental health system. Required
- 1 year General work/volunteer/credit hour experience. Preferred and
- Professional office work experience. Preferred
Licenses:
- Certified Peer Specialist Upon Hire Required
- Driver’s License Statement:
- Must possess a valid driver’s license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.
Knowledge, Skills, and Abilities:
- Excellent human relations and oral/written communication skills.
- Knowledge of and ability in the care and support of individuals in a specific age group.