Certified Peer Specialist at Mental Health Partnerships (Bucks County)
Mental Health Partnerships
1200 Veterans Way, Bristol, PA
Certified Peer Specialist - PeerNet - Bucks
The Recovery Coach provides flexible, community based services that are designed to promote the empowerment, recovery, and community integration of individuals who have severe mental health challenges by facilitating opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting the acquisition and utilization of skills needed to facilitate the individual’s recovery, promoting the knowledge of available service options and choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth.
ESSENTIAL JOB DUTIES
• Works with participant to identify, develop, and access supports to increase his/her success in community integration and community inclusion
• Supports and teaches recovery and recovery tools and models personal responsibility, self-advocacy, and hopefulness
• Facilitates the participant’s self-review of progress upon each encounter
• In partnership with each participant assesses their hopes, strengths, accomplishments and challenges in order to achieve his/her stated goals
• In partnership with each participant develops the recovery plan and his/her support system in order to support him/her in becoming self-sufficient
• Supports participants in the self-management of critical or crisis situations.
• Supports participants’ in coordinating with or in choosing his/her significant and relevant supports in order to arrange services or resources to achieve his/her goals.
• Assists the individual in preparation and recording of the peer support recovery plan, progress notes, and other documents that verify service delivery using person-first language, in a timely manner according to established quality and regulatory standards.
• Uses knowledge, skills and training from Certified Peer Specialist training to model, coach, support and advocate with participants.
• Supports and assists participants when necessary and ensures participants safety when participating in events, visits, and other interactions.
ELECTRONIC HEALTH RECORDS (EHR)
• Enters participant data in the Electronic Health Records system upon intake.
• Ensures that all participants’ visits are documented in EHR immediately.
• Ensures that all data is correct by verifying information with the participant on every visit.
• Participates in weekly 1:1 supervision and daily team meetings discussing and assessing participants in various life domains.
• Creates weekly schedule, two week in advance that meets existing program productivity standards and supervision.
• Participates in staff meetings and trainings.
• Provides technical information to service managers, and executes routine assignments within a service.
• Demonstrates level of knowledge and skills within a specific activity to consistently meet or exceed service requirements.
• Reports any activities that may violate established laws, regulations, policies or procedures. Raises questions about any actions contrary to law or policy taken by another staff member or employee or yourself, and reports the matter to management or to the Director – Compliance or Human Resources.
• Must exemplify and model the values of MHP’s recovery oriented principles of Respect, Personal Responsibility, Self Determination, Hope, Support, Empowerment, Cultural Awareness, Education and Learning, and utilizing a Strengths-Based perspective when performing job duties and encourage others to do the same.
• Other duties as assigned.
PROGRAM SPECIFIC DUTIES
• Assists participants with educational and employment related goals, benefit acquisition accessing appropriate medical, mental health and substance abuse services and acquiring stable housing in accordance with the support plan
• In conjunction with Program Manager, create a monthly schedule of peer-directed activities, groups, and trainings to include but not limited to WRAP trainings, mental health advanced directives, health screenings, substance abuse groups, peer support groups, housing options and other topics of interest to the participants
• Models personal responsibility, respectful relationships and the hope that everyone can recover.
KEY PERFORMANCE INDICATORS
• Must meet billable unit requirements in fee-for-service programs.
• Role model for participants
• Demonstrable behavior changes in participants served
• Demonstrated ability to advocate with participants
• Demonstrated ability to keep boundaries and form appropriate professional relationships with participants.
• Demonstrated knowledge of recovery principles and recovery-oriented treatment programs
• Demonstrated consistent behaviors in patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
• Demonstrated ability to adhere to a flex schedule which allows for evening and weekend hours as may be required to respond to individual needs
• Completion of 18 hours of continuing education per calendar year, with 12 hours specific to recovery and wellness.
ENTRY LEVEL REQUIREMENTS
• Minimum of a High School or GED Diploma; Associates Degree in a Human Services related field is preferred
• Credentialed as a Certified Peer Specialist.
• Minimum of three years of experience in a behavioral health work environment
• Must possess a valid driver’s license.
• Must have access to a car to use for work on a daily basis.
• Must have automobile insurance coverage at the state requirement levels and current state registration.
• Demonstrated knowledge of the local Mental Health System
• Demonstrated ability to create, read and send e-mail through Google.
• Proficient in Microsoft Word.
• Must be possess the drive and integrity to be able to work independently and problem solve.
• Must possess basic computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software
• Must have basic electronic communication and internet skills to gather information required for the program or program participants.
• Must be able to use new computer systems and/or software functions as they become available.