Certified Lead Peer Support Specialist at Marigold Health (Delaware)

Employer Name:

Marigold Health


Remote - State of Delaware


Certified Lead Peer Support Specialist


FT, but PT available for non-lead roles

Position Description:

We’re looking for an experienced, Delaware-based peer specialist to take the lead delivering services via new model for technology-enabled peer support across the state of Delaware. You’ll directly engage members, build out a network of referring community agencies & providers, and eventually oversee the growth of Marigold’s DE peer team.

This person is someone we can count on to:

  • OWN their ability to stand confidently in their expertise
  • LEARN new innovative peer-support interventions
  • INFORM non-peer Marigold Health team members and individuals who are unfamiliar with the peer framework of peer values and ethics as well as the history and importance of certified peer specialists
  • ENGAGE Marigold members in navigating the healthcare system and their social environment in a non-directive and supportive manner that promotes informed decision making and self-learning

What you’ll do:

  • Aid members in creating & documenting a wellness plan, including individualized goals and a crisis plan
  • Document member engagements in an electronic record
  • Engage a caseload via regularly scheduled phone touchpoints
  • Conduct outreach (phone, text, online) and administer assessments to your assigned clients
  • Support members asynchronously over text
  • Coordinate with Marigold care navigation staff, member family members, & other care providers in delivering support
  • Enroll members in appropriate digital interventions, e.g an app offering access to a 24/7 support group, and SMS-based check-ins
  • Use your experience to identify and engage a network of referring agencies, as well as add to an online database of member resources
  • Ensure continuous quality improvement relative to the engagement process and service delivery
  • Host virtual group events for the collective Marigold membership (groupchat, video)
  • Post-launch, oversee the growth of Marigold’s peer team in DE, sourcing candidates and supervising other peers
  • Internally, bring a “peer perspective” to the design of new digital interventions, technology tools, and trainings
  • Externally, contribute to Marigold’s blog to showcase peer voices (https://medium.com/marigold-health)
  • Adhere to Marigold Health’s information, security and privacy requirements

Job Requirements:

  • DE-Certified Peer Support Specialist
  • 1000+ hours or minimum 2 years working as a peer post-certification
  • Experience working directly with people from diverse racial, ethnic, cultural and socioeconomic backgrounds
  • A willingness to speak to your personal lived experience with mental health and/or substance use conditions
  • Reliable access to internet in a private space (we will provide equipment, e.g a laptop computer)
  • Familiarity/comfort operating a smartphone, computer, and using software tools such as Microsoft Office
  • Be able to document member engagements in an electronic record
  • An ability to adapt to change – as a new program, we’re continuously making changes based on results in the field
  • Training and/or experience supervising other peers is a significant plus
  • Fluency in Spanish is a significant plus
  • Experience delivering peer support digitally (e.g. on social media) is a significant plus

Instructions on how to apply:

Visit the Marigold Health careers page and submit an application at the below link:


Website: https://www.marigoldhealth.com