Administrative Assistant/Peer Specialist at Recovery InSight (Lancaster)

Employer Name:

Recovery InSight




Administrative Assistant/Peer Specialist


Part time-28 hours/week

Position Description:

Position Summary: The Administrative Assistant performs various administrative support activities for the peer support services program under the supervision of the COO and/or CEO/President.

Essential Duties and Responsibilities:

Human Resources

  • Administer and monitor human resource functions related to new employee paperwork, clearances, and other forms as requested.
  • Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements and maintaining HR records.
  • Possess knowledge of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and ensure medical privacy and information security procedures are handled adequately.

Administrative Support

  • File and organize documentation in charts as well as other paper and electronic documents.
  • Track continuing education hours and provide a quarterly update of all employees’ continuing education hours.
  • Type, edit and disseminate correspondence.
  • Answer phone calls, support visitors, organize interoffice meetings, and take detailed, well-written meeting notes.
  • Attend various training and meetings as requested.
  • Compile results of training evaluations and other surveys.
  • Assist in the preparation of regularly scheduled reports.
  • Provide sufficient administrative support to ensure efficient operation of the office, and support staff as needed.
  • Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, etc.
  • Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, researching new deals and suppliers, and placing and expediting orders for supplies.
  • Work as a team with COO, CEO/President, and other staff on other projects and initiatives as they arise.

Peer Support

  • Serve as a role model for peers, other staff members, and service providers in the recovery process.
  • Demonstrate an understanding of the recovery model and a commitment to recovery and the ability of people with serious mental illness and/or co-occurring disorders to find meaningful lives in the community.
  • Promote empowerment, self-determination, understanding, coping skills, and resilience through mentoring and service coordination supports.
  • Share personal experiences of recovery to offer hope and optimism to individuals that recovery is not only possible but probable.
  • Work with peers to assist them in the development of recovery skills and implementation of an individualized plan and goals.
  • Engage appropriately with peers to support them in identifying strengths, existing supports, and connecting with community resources.
  • Provide information and opportunities for individuals to identify and choose for themselves their desired roles with regard to living, learning, working, and social interaction in the community.
  • Recognize, respect, and accommodate differences as they relate to culture/ethnicity/race, religion, gender identity/expression, and sexual orientation.
  • Properly document progress notes and other reports per program goals.
  • Educate about effective use of mental health services including utilization of Wellness Recovery Action Planning (WRAP) to prevent crisis intervention or hospitalization.
  • Support and assist individuals in their recovery and community integration process by networking with Mental Health, Substance Abuse, Housing, Mental Health Case Management, Vocational Support, and other supportive service agencies and organizations.
  • Accompany and support persons enrolled in social/leisure, educational, occupational, and/or advocacy-based community integration activities.
  • As necessary provide transportation and/or assistance with other supportive services needed to assist peers in obtaining their goals.
  • Project a positive image of the company and its programs to the community.

Job Requirements:

Physical Requirements:

  • Ability to frequently or occasionally lift between 10-30 lbs.
  • Ability to sit for long periods.
  • Ability to use office equipment.


  • Fully supports the mission, values, and vision of Recovery Insight Inc.
  • The ideal candidate will have personal experience of living with a mental health diagnosis and meet the PA Certification Board’s criteria to become a Certified Peer Specialist
  • High school education or equivalent with experience in the behavioral health care field.
  • Possesses knowledge of the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • Well-developed organizational, planning, and collaborative skills
  • Understands the big picture yet has an acute attention to detail.
  • Strong writing and listening skills and effective interpersonal skills.
  • Confidence in critical thinking and problem-solving.
  • Ability to prioritize daily projects and tasks as implemented at various times.
  • Ability and flexibility to manage multiple projects.
  • Proficient computer skills with the Internet, Adobe, and MS Office (Outlook, Word, Excel, etc.).
  • Knowledge, skills, and ability to operate standard office equipment.
  • Knowledge of the behavioral health system through personal and professional experience.
  • Acceptance of a variety of lifestyles, behaviors, cultural, and spiritual practices.
  • Valid PA Driver’s license and registered vehicle.

Instructions on how to apply:

Apply online at