Employer Name:

Recovery Insight

Location:

Lancaster

Position:

Certified Peer Specialist Supervisor (CPSS)

Hours:

Full Time

Position Description:

Recovery InSight, Inc. is a mission-driven and growing behavioral health organization providing mobile peer
support services throughout Lancaster and Lebanon Counties. Founded in 2010, we were the first peer
support provider in Pennsylvania that is 100% owned and operated by individuals with lived experience of
mental health recovery.

Our Mission: It is our mission to be involved in the process of making positive changes in people’s lives by
providing support with the highest integrity and compassion to individuals working towards recovery, by
individuals in recovery, with similar experiences.

Our Vision: Our vision is to provide peer support services that focus on the person and not their mental
illness. We will earn our peers’ enthusiasm through continued improvement driven by integrity, teamwork and
mutual respect.

If you are passionate about mental health advocacy, recovery, and empowering others through shared
experiences, this is a rewarding opportunity to make a meaningful difference in your community. We offer a
collaborative, person-centered work culture with opportunities for professional growth.

Position Overview
We are seeking a Certified Peer Specialist Supervisor (CPSS) to join our dynamic team. This role
combines direct peer support services with staff supervision and leadership. The CPSS will uphold best
practices in peer support, foster empowerment and resilience, and guide CPS team members in delivering
high-quality, recovery-oriented services.

The CPSS reports directly to the Chief Operating Officer (COO) and plays a vital role in ensuring the
program meets its goals with integrity, effectiveness, and compassion.

Key Responsibilities
Peer Support & Engagement

• Build supportive, mentoring relationships with peers grounded in mutual respect and shared lived
  experience.
• Promote recovery principles including empowerment, self-determination, wellness, and community
  inclusion.
• Model hope and share recovery experiences to inspire and motivate individuals.
• Assist individuals in identifying personal strengths, developing recovery goals, and accessing
  community resources.
• Encourage peer engagement in meaningful roles related to housing, education, employment, and
  social life.
• Advocate for culturally competent and inclusive practices across services.
  Supervision
• Provide supervision, mentorship, and support to CPS staff.
• Monitor staff compliance with service delivery standards and continuing education requirements.
• Conduct employee evaluations, coach for performance improvement, and foster professional
  development.
• Ensure adherence to agency protocols and promote a culture of accountability and respect.
• Collaborate with the COO to identify and remove service barriers, improve workflows, and strengthen
  program impact.

Administrative & Collaborative Duties

• Maintain accurate, timely documentation and reports.
• Represent Recovery InSight in the community and at professional events.
• Coordinate with mental health, housing, vocational, and social service providers to support recovery
  goals.
• Participate in meetings, trainings, and quality improvement initiatives.
• Protect client confidentiality and comply with all agency policies and regulations.

Benefits for Full-Time Staff

• Competitive hourly wage (based on experience)
• Comprehensive health, dental, vision and prescription drug coverage
• Life, short-term, and long-term disability insurance
• Generous PTO including 9 paid holidays
• Employee Assistance Program (EAP)
• Mileage reimbursement
• Supportive, inclusive workplace culture
• Employee assistance program
• Flexible schedule
• Employee referral program

Job Requirements:

• Must identify as a person with lived experience of mental health recovery.
• High school diploma or GED required.
• Current Certified Peer Specialist (CPS) credential through the Pennsylvania Certification Board.
• Eligible for or currently hold Pennsylvania Peer Specialist Supervisor Certification (must obtain
  within 6 months of hire).
• Valid PA driver’s license, vehicle insurance, registration, and reliable transportation.
• Strong interpersonal, organizational, and written communication skills.
• Proficient in Microsoft Word, Outlook, Excel, and Adobe.
• Clearances: Child Abuse, PA Criminal History, and FBI Background Check.

Instructions on how to apply:

To Apply: Recovery InSight, Inc. is proud to be an Equal Opportunity Employer. Submit your application and
resume to https://www.recovery-insight.com/employment/